Strategic Social Media Programme


Session 1


SSM Logo


Homework Part 2 – Your Customer Avatar


Step 1

Download this Word file

Step 2

Thoroughly answer all the questions in the  “Your Customer Avatar” Template. Spend as much time as it needed. Make your answers as detailed as possible.

Step 3

Attach the result of your work to your personal SSM Terello card.

Step 4

Good job! Now you can get back to SSM Session 1 page and take Homework Part 3